alanodt4 Privacy Policy

01 Who We Are & How to Contact Us

alanodt4 is operated by a licensed international gaming operator ("the Operator") providing online cricket betting, casino gaming, and related services to registered players in Pakistan and other eligible jurisdictions. The Operator acts as the data controller in respect of all personal data collected and processed through the alanodt4 Platform at https://alanodt4.net.

For any privacy-related queries, requests to exercise your data subject rights, or concerns about how alanodt4 handles your personal information, please contact our dedicated data protection support team via the 24/7 live chat facility available on the alanodt4 Platform. You may also reach us at the following email address, noted here as plain text for your reference:

alanodt4 is committed to responding to all privacy-related enquiries within five business days of receipt. Where a request relates to the exercise of a formal data subject right, we will acknowledge it within 72 hours and provide a substantive response within 30 calendar days, in line with internationally recognised data protection standards.

02 What Personal Data We Collect

alanodt4 collects personal data from you in several ways — directly through your interactions with the Platform, automatically through your device and browser, and in certain cases from verified third-party sources. The categories of personal data we collect are set out below.

alanodt4 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or medical records unless you voluntarily disclose such information in the context of a responsible gaming self-exclusion request or a support interaction. Any such data is handled with additional care and is not used for marketing purposes.

03 How We Use Your Personal Data

alanodt4 uses the personal data it collects for clearly defined purposes. We do not use your data for any purpose that is incompatible with the reason for which it was originally collected. The primary purposes for which alanodt4 processes your personal data are as follows:

• Account Registration & Management: To create and maintain your alanodt4 Account, verify your identity, and enable access to all Platform features including cricket betting markets, PSL odds, casino games, and slot titles.
• Payment Processing: To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, USDT TRC20, and Retail Cash Deposit channels. Your financial data is shared only with the relevant payment processor to complete the specific transaction.
• KYC & Fraud Prevention: To verify your identity in compliance with our international gaming licence obligations, to detect and prevent fraudulent activity, money laundering, bonus abuse, and multi-accounting on the alanodt4 Platform.
• Customer Support: To respond to your enquiries, resolve disputes, handle responsible gaming requests, and maintain records of communications for quality assurance and training purposes.
• Responsible Gaming: To monitor betting patterns for signs of problem gambling, enforce deposit limits and self-exclusion requests, and fulfil our obligations under the alanodt4 Responsible Gaming Policy.
• Marketing & Promotions: To send you relevant promotional offers, PSL seasonal bonuses, Asia Cup promotions, and personalised betting tips — but only where you have given your explicit consent to receive such communications. You may withdraw consent at any time via your Account notification settings.
• Platform Improvement: To analyse usage patterns, improve Platform performance, personalise the user experience, and develop new features for Pakistani cricket betting enthusiasts.
• Legal & Regulatory Compliance: To meet our obligations under applicable laws and the conditions of our international gaming licence, including record-keeping requirements and responses to lawful requests from regulatory authorities.

04 Legal Basis for Processing

alanodt4 processes your personal data on one or more of the following legal grounds, depending on the specific purpose of the processing activity:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to perform the contract between you and alanodt4 — namely, the provision of betting, casino, and payment services under the alanodt4 Terms & Conditions. Without this data, alanodt4 cannot open or maintain your Account.
• Legal Obligation: KYC verification, anti-money laundering checks, and certain record-keeping activities are required under the conditions of the Operator's international gaming licence and applicable financial crime regulations. alanodt4 has no discretion to waive these requirements.
• Legitimate Interests: alanodt4 processes certain technical and gaming data on the basis of its legitimate interests in fraud prevention, Platform security, and business improvement, provided those interests are not overridden by your fundamental privacy rights.
• Consent: Marketing communications, promotional emails, and the use of non-essential cookies are processed only where you have provided your explicit prior consent. This consent is freely given, specific, informed, and reversible at any time.

05 Cookies & Tracking Technologies

alanodt4 uses cookies and similar tracking technologies to operate the Platform, maintain your session security, remember your preferences, and analyse site usage patterns. The following categories of cookies are used on the alanodt4 Platform:

• Strictly Necessary Cookies: Required for the Platform to function correctly. These include session authentication tokens, load balancing cookies, and security identifiers. They cannot be disabled without impairing Platform functionality.
• Functional Cookies: Remember your language preferences, regional settings (e.g., PKR currency display), and personalised layout choices. These improve your experience but are not essential.
• Analytics Cookies: Collect aggregated, anonymised data about how visitors interact with the alanodt4 Platform — which pages are visited most, how long sessions last, and which cricket betting markets are most popular. This data helps alanodt4 improve its services for Pakistani users.
• Marketing Cookies: Used only with your consent to deliver relevant promotional content, including PSL match offers and seasonal cricket betting promotions. These cookies may track your browsing activity across sessions to build a profile for personalisation.

You may manage your cookie preferences through the cookie settings panel available at the bottom of any alanodt4 Platform page, or through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging into your alanodt4 Account. Disabling analytics and marketing cookies will not affect your ability to bet or play games on the Platform.

06 Data Sharing & Third Parties

alanodt4 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your data only where necessary to deliver the alanodt4 Services or to comply with legal obligations. The categories of third parties with whom alanodt4 may share your personal data are as follows:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 network providers receive the minimum data required to process your deposit or withdrawal transaction. Payment processors operate under their own privacy policies and are independently regulated.
• KYC & Identity Verification Partners: Where alanodt4 uses a third-party identity verification service to process CNIC or passport documents, that provider acts as a data processor on alanodt4's behalf under a binding data processing agreement.
• Game Content Providers: Casino game and slot providers may receive anonymised player session data to support game performance analytics. No personally identifiable data is shared with game providers without a contractual data processing arrangement in place.
• Regulatory & Law Enforcement Authorities: alanodt4 will disclose personal data to regulators, law enforcement agencies, or courts where legally required to do so under the conditions of its gaming licence or applicable law. We will not share data with authorities beyond the minimum required by law.
• Fraud Prevention Services: alanodt4 may share technical and transactional data with specialist fraud prevention services for the purpose of identifying multi-accounting, bonus abuse, and financial crime risk. All such providers are bound by confidentiality obligations.

alanodt4 requires all third-party data processors to implement appropriate technical and organisational security measures to protect your personal data, and to process it only in accordance with alanodt4's documented instructions.

07 Data Retention Periods

alanodt4 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following retention schedule applies to the main categories of personal data held by alanodt4:

When the relevant retention period expires, alanodt4 will securely delete or irreversibly anonymise the personal data in question. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be associated with any identifiable individual.

08 Security of Your Data

alanodt4 takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption on all data transmitted between your browser or device and the alanodt4 Platform. All pages — including login, cashier, and account settings — are served exclusively over HTTPS.
• At-rest encryption for stored personal data, including KYC documents, financial records, and account credentials held on alanodt4's secure servers.
• Role-based access controls ensuring that alanodt4 staff can only access personal data that is necessary for their specific job function. Access to sensitive KYC and financial data is restricted to authorised compliance and payment personnel only.
• Two-factor authentication (2FA) available on all alanodt4 player Accounts. We strongly recommend that all users enable 2FA to add an additional layer of protection to their personal data and funds.
• Regular security audits and penetration testing of the alanodt4 Platform infrastructure to identify and remediate vulnerabilities before they can be exploited.
• Incident response procedures to detect, investigate, and notify affected users in the event of a personal data breach, in accordance with applicable regulatory notification obligations.

09 Your Rights as a Data Subject

As a data subject whose personal information is processed by alanodt4, you are entitled to exercise the following rights in respect of your personal data. These rights may be subject to certain limitations where alanodt4 has overriding legal obligations — for example, the requirement to retain transaction records for anti-money laundering purposes.

• Right of Access: You may request a copy of all personal data that alanodt4 holds about you. This is commonly referred to as a Subject Access Request (SAR). alanodt4 will respond within 30 days of receiving a valid SAR, providing a structured summary of your data in a readable format.
• Right to Rectification: If any personal data held by alanodt4 is inaccurate or incomplete, you have the right to request that it be corrected without undue delay. For account name or CNIC corrections, additional KYC documentation will be required to verify the change.
• Right to Erasure ("Right to Be Forgotten"): You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent, or where you object to processing and alanodt4 has no overriding legitimate grounds. Note that alanodt4 cannot erase data that it is required to retain under its gaming licence or applicable law.
• Right to Restriction: You may request that alanodt4 temporarily suspend the processing of your data while a rectification request or objection is under review.
• Right to Data Portability: Where processing is based on your consent or on a contract, you may request your data in a structured, commonly used, machine-readable format for transfer to another service provider.
• Right to Object: You may object to the processing of your personal data where alanodt4 relies on legitimate interests as its legal basis. You have an absolute right to object to processing for direct marketing purposes at any time.
• Right to Withdraw Consent: Where alanodt4 processes data on the basis of your consent, you may withdraw that consent at any time through your Account notification settings or by contacting alanodt4 support via live chat.

To exercise any of the above rights, please contact alanodt4 support via the 24/7 live chat on the Platform or at the email address provided in Section 1 of this Privacy Policy. alanodt4 will not charge a fee for exercising your rights unless a request is manifestly unfounded or excessive.

10 Children & Minors

alanodt4 employs age verification checks during the registration process and as part of its KYC procedure to ensure that no player under the age of 21 is permitted to open or maintain an active Account. Where alanodt4 becomes aware — through any means — that an Account is held by a person under 21, that Account will be suspended immediately, all gaming activity will be voided, and any funds will be held pending a full investigation.

Parents and guardians who are concerned that a minor may have registered on the alanodt4 Platform or gained access to an existing Account are urged to contact alanodt4 support immediately via live chat. alanodt4 will treat such reports with the highest priority and act without delay. We also recommend that households with minors make use of third-party parental control software to restrict access to online gaming platforms as a precautionary measure.

11 International Data Transfers

The alanodt4 Platform is operated by an international gaming operator whose infrastructure, data storage systems, and third-party service providers may be located in countries outside Pakistan. As a result, your personal data may be transferred to and processed in jurisdictions where data protection laws may differ from those in Pakistan.

Wherever your personal data is transferred outside Pakistan, alanodt4 ensures that appropriate safeguards are in place to protect it. These safeguards may include:

• Standard contractual clauses incorporated into data processing agreements with third-party processors and service providers.
• Binding corporate rules where personal data is transferred within the Operator's group of companies.
• Transfers to jurisdictions that maintain an adequate level of data protection as recognised by international standards applicable under the Operator's gaming licence.

By using the alanodt4 Platform and accepting this Privacy Policy, you acknowledge and consent to the transfer of your personal data to countries outside Pakistan for the purposes described in this document. If you have questions about the specific safeguards in place for any particular international transfer, please contact alanodt4 support via live chat.

12 Changes to This Privacy Policy

alanodt4 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the conditions of our gaming licence. The effective date at the top of this document will be updated whenever a substantive change is made.

Where changes are material — meaning they significantly alter the way in which alanodt4 collects, uses, or shares your personal data — alanodt4 will notify active Account holders via a prominent notice on the Platform or by email to the address registered on your Account, at least 14 days before the changes take effect. Your continued use of the alanodt4 Platform following such notification constitutes your acceptance of the revised Privacy Policy.

alanodt4 encourages all users to review this Privacy Policy periodically so that you remain informed about how your personal data is being protected. If you do not agree with any change to this Privacy Policy, you may close your Account in accordance with the alanodt4 Terms & Conditions and request deletion of your data to the extent permitted by law.